Find answers to the most common questions about our products and services.
No sorry! I do scheduled drops often through my website. I do not sell anywhere else online except for my website unless stated- anything else is a scam/knockoff.
There are no returns on any of my ceramics. Due to the nature of handmade ceramics each item is unique. I cannot be held responsible for items lost in the mail, please be sure your address is correct when ordering.
I currently offer international shipping to Canada, UK, Australia. I am not responsible for any taxes or duties that can occur. I cannot be held responsible for items lost in the mail, please be sure your address is correct when ordering.
If your item arrives damaged please contact me with a photo of the piece and package.
If you choose to use a real candle the top of the holder can get hot, so please refrain from touching it. Please practice fire safety and never leave a candle unattended. I recommend using electronic tea lights(I use them daily!).
Yes! Please email me and we can arrange for a local pickup.
Contact
pinklemonceramics@gmail.com
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